Collasys

Digital Experience

Designing engaging journeys that convert, retain, and delight

Elevating Customer-Centric Experiences

Today’s users interact with digital products across multiple devices, platforms, and contexts. These interactions must be seamless, consistent, and valuable at every touchpoint. At Collasys, we focus on crafting experiences that are intuitive, meaningful, and measurable — ensuring users not only complete tasks but feel engaged throughout their journey. We believe that exceptional user experience is a powerful business advantage.

Key Focus Areas

Experience Strategy

We align business goals with user needs by mapping journeys and identifying key experience gaps.

Human-Centered Design

We apply proven design thinking methods to build empathy-driven and accessible interfaces.

Omnichannel Consistency

We ensure visual and functional continuity across web, mobile, and enterprise systems.

Research-Driven Insights

Every decision is backed by user testing, behavioral analytics, and rapid prototyping.

Seamless Technology Integration

Our designs are built for scalability and integrate smoothly with platforms like Salesforce and headless commerce systems.

How We Work

UI/UX Design

We help businesses deliver user-friendly digital experiences by combining design thinking with user research and intuitive visual design. From concept to interface delivery, we make sure every detail supports both business goals and user needs.

Salesforce Experience Design

We leverage Salesforce to unify marketing, sales, and service into one cohesive experience. Our focus is on delivering seamless customer journeys that feel consistent and personalized, backed by insights and automation.

collaborative networks

Partners

Recognized excellence

Awards

Small Business

Pennsylvania Department of General Services.

Small Diverse Business

Pennsylvania Department of General Services.

MBE

National Minority Supplier Development Council (NMSDC).

Small, Women-owned, and Minority-owned Business (SWaM)

Virginia Department of Small Business and Supplier Diversity.

Success Snapshots

Client Journeys That Inspire Confidence

Design & Optimization of Child Care System

Developed data processing workflows to handle and transform large datasets, increasing batch processing efficiency by over 30%
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Architecture & design

of the Unemployment Compensation portal and end-to-end development
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Maintenance and Operations(M&O)

Release activities for the Labor & Industry division of a state government
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Self-service Portal

To comply with the Affordable Care Act (ACA) and eligibility-related enhancements Technical Consulting Services
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Provided technical consulting for modernizing the Client Information System,

Backbone for DHS that distributes benefits to more than 2.7 million needy state residents.
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Designed and optimized child support application

The Automated Child Support Enforcement System is being used by 67 counties.
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Built case management for DHS, Office of Child, Youth & Family (CYF)

Support and integration of the case management and fiscal aspects of child welfare for DHS. Call Screening, Investigation, Field Screening and Training.
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Legacy System Modernization

Legacy system on Tax & wages modernization for state government
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Next-Gen Integrated Eligibility System

Real-time eligibility determinations with a common portal for clients and users to process and manage eligibility for multiple benefits programs.
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Automation of DHS enterprise applications

Automation of the enterprise application with a common framework
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Test Automation and compliance testing with WCAG 2.1 and ADA standards.

Developed automation scripts for PELICAN and eCIS applications and did compliance testing for accessibility
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Tax and Wages Modernization

Automated testing for the modernized portal for Unemployment compensation
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Data migration and reports

For the DHS contracted entities, a single source of truth that tracks data on a wide array of information related to contracts, facilities, services and service offerings.
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Data Analytics on a large volume of data for the State

The analysis is being done on cloud based datawarehouse. Involves transferring data from Mainframe to cloud
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